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We currently ship within Canada only.
Enter your postal code for accurate delivery times.
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We currently ship within Canada only.
Enter your postal code for accurate delivery times.
We currently ship orders within Canada from our Winnipeg, Manitoba facility.
Total estimated delivery time is 4–6 business days within Canada to most provinces, including 1 business day for processing and quality checks at our Winnipeg facility, plus 3–5 business days carrier transit time via Canada Post.
Delivery to remote territories (Yukon, Northwest Territories, Nunavut) may take 7–10 business days depending on carrier route.
Orders placed before 2:00 PM Central Time (Winnipeg) Monday–Friday will begin processing the same business day. Orders placed after this time will be processed on the next business day.
You will receive an email with tracking information once your order ships. Tracking is provided through Canada Post.
We currently ship only within Canada. International orders are not accepted at this time.
Delivery times may vary during holidays, peak seasons, severe weather, or due to carrier delays that are outside of our control. We are not responsible for delays caused by Canada Post or other carriers once your order has been handed over for shipment.
If your package arrives damaged, please contact us within 7 business days of delivery at info@echipmunk.com with photographs of the damage. Lost packages should be reported as soon as possible — we will work with the carrier to investigate and resolve.
Address changes are only possible before an order has been processed. Once your order is in production, the shipping address cannot be changed. Please review your shipping address carefully at checkout.
If you have any questions about your shipment, please contact our customer support team at info@echipmunk.com or +1 (431) 323-5435.